Help center

We are always available and happy to help with any questions! You can contact our managers in any way listed in the "Contacts" section (viber, whatsapp, email, phone) or through the contact form.

For the quickest and most accurate answer regarding cost and manufacturing time, please send all available information about the product/part to email or messenger. In your request, please indicate the quantity. Add drawings, 3D model, sketch or photo with all important parameters marked.

It is recommended to send drawings and images in the following formats: pdf; jpg; doc; txt; xls; gif. If you cannot send them in these formats, you can send them as they are.

Preferably send in dwg or step formats. If you cannot send these formats, you can send them as they are.

From three hours to 5 business days, depending on the complexity of the product and the workload of our specialists.

You can place an order and receive an invoice through a preliminary request. Send us drawings, 3D model or technical specifications. We will review the information and calculate the cost of completion in a short time. Then we will provide you with a response and, if agreed, issue an invoice for payment or advance deposit.

Manufacturing lead times range from 2-3 days to 1 month depending on the complexity of the product, quantity, availability of blanks and equipment utilization. For stamps or press molds - from two to three months. Exact delivery times will be agreed with you individually when placing your order.

The warranty period depends on the type of product and averages 1 year. Details of warranty conditions can be clarified with our managers.

We use modern high-precision and laboratory equipment to control quality. All our products meet quality standards, which is confirmed by appropriate certificates.

Yes, upon customer request, we provide a quality certificate that confirms compliance with our customers' requirements and international standards.